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Fulfillment and Shipping Policy

Last Modified: April 2023

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Order Processing Times

Ordering processing times are separate from the shipping times customer see at checkout. 

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. 

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Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Black Tie Protocol uses simple flat rate shipping within the United States only.

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FREE Shipping or discounted shipping are only available through promo codes or when specified. 

Black Tie Protocol uses the United States Postal Service Flat Rate Shipping which takes 3-5 days. 

The main packages used are:

  • Flat Rate Envelopes

  • Small, Medium and Large Flat Rate Boxes. 

 

Black Tie Protocol does not offer Local Delivery or In-Store Pickup unless extenuating circumstances arise and arrangements have been made.

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The site does not offer International Shipping.

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How Do I Check the Status of my Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@blacktieprotocol.com with your name and order number, and we will look into it for you.

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Shipping to P.O. Boxes

If you need shipping to a P.O. Box, please contact us before ordering so we may establish a proper shipping lane to you. Some carriers have limitations around shipping to P.O. Boxes.

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If you have any further questions, please don't hesitate to contact us at info@blacktieprotocol.com.

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